The New England Center for Investigative Reporting published this in-depth examination into the issue of auto insurance surcharges. Their investigation found that in Massachusetts, fewer and fewer drivers are appealing auto insurance surcharges for accidents and/or traffic violations even though, on average, the odds of winning an appeal are in their favor.
In analyzing data from the Insurance Board of Appeals, the Center found that since 2006 appeals have declined some 36 percent, trends also noticed by the Registry of Motor Vehicles. While the reasons why are inconclusive, the article does point to the costly fees imposed on anyone who files an appeal. It also opines that the winners of the process are the court, the state and insurance companies who all benefit from the surcharge.
This comprehensive article takes a look at the issue from all sides and includes interviews with MAIA President Frank Mancini, the National Motorist Association, dumbfounded drivers, as well as various government agencies.