The Worcester-Based Insurer´s New Healthcare Capabilities
The Hanover is now offering a significant expansion to its healthcare services industry. The company says that its aim is to provide new solutions for its agents in this rapidly growing marketplace.
“Innovative technologies, a larger patient population and growth within the in-home medical services are driving dramatic growth in the medical industry,” said Matthew S. Mitchell, president, Hanover Healthcare. “Our solution addresses the distinctive needs of these businesses and aligns with the local expertise of our agent partners, demonstrating our commitment to industry specialization and capitalizing on emerging opportunities.”
The new unit will provide new solutions for agents in the rapidly growing areas of the healthcare industry, including allied healthcare centers, home healthcare and medical equipment. In addition, the company also plans to roll out over the coming year new capabilities for eldercare facilities to a select group of its agents partners. In addition, the company will also provide customizable industry solutions in order for agents to meet the distinctive needs of healthcare business.
The areas that The Hanover is targeting within the healthcare industry include allied health centers, home healthcare and equipment companies, durable and home medical equipment retailers and eldercare organizations. Included in the new expanded offerings will be property, general liability, professional liability, commercial auto and excess, as well as a suite of industry specialized coverages.
A New Specialized Team
In order to service this new area of growth, The Hanover has announced a new healthcare products unit team, which includes underwriters with 20 or more years of healthcare experience as well as a dedicated claims unit. Helping to oversee the success of this new unit is James Ramsdell, whom The Hanover has appointed as its new assistant vice president, eldercare. With more than 30 years experience in insurance, Ramsdell has spent the last decade focused on the elder care business.
The new healthcare unit team has also welcomed Amy Snetsky, who will be the Hanover´s new clinical risk manager. Snetsky, a registered nurse for over 20 years, has worked in numerous positions within the healthcare industry, including as director of a nursing home. She also has extensive experience in consulting, having counseled over 500 eldercare facilities countrywide on risk management.
“With a shared focus on solving unique coverage problems, identifying potential risks and expert claims management, the Hanover Healthcare team helps to ensure the highest level of responsiveness and expertise for both our agent partners and their customers,” said Mitchell.