18.04 Servicing Carrier Service Levels Subcommittee
The Chair of the Servicing Carrier Service Levels Subcommittee will report on the meetings of
November 9, 2017, January 23, 2018 and February 6, 2018 relative to efforts to define overall expectations
for commercial Servicing Carrier service levels and procedures for the review of requests for
reimbursement of extraordinary expenses pursuant to Rule 11.C.2. The Records of the November 9, 2017
meeting have been distributed and are on file.
18.05 Commercial Classification Subcommittee
The Chair of the Commercial Classification Subcommittee will report on the meetings of
November 16, 2017 and December 14, 2017 regarding its discussions relative to the development of a
Private Passenger Type classification plan. The Records of both meetings have been distributed and are on
18.06 Commercial Automobile Residual Market Standards Subcommittee
The Chair of the Commercial Automobile Residual Market Standards Subcommittee will report on
the meetings of December 11, 2017, January 23, 2018 and February 6, 2018 relative to efforts to address
various issues and opportunities to enhance Servicing Carrier communications, risk evaluations, as well as
to establish underwriting standards to assist consistency in the processing of business in the
commercial automobile residual market. The Records of the December 11, 2017 meeting have been
distributed and are on file.
18.07 Distribution of Residual Market Books of Business
Attached is a letter from Arbella Protection Insurance Company requesting that CAR preauthorize
Staff to redistribute the residual market book of business as soon as 12 months of data is
available for review. (Docket #CAC18.07, Exhibit #1)
18.08 Commercial Servicing Carrier Annual Report
The RFP requires that Servicing Carriers provide an annual report outlining their strategies
to depopulate the residual market and address market conditions, as well as the successes and
challenges of those efforts. Early in 2017, the Committee directed Staff to prepare Servicing Carrier
Company Profiles and outlined topics to be addressed in the Servicing Carrier Annual Reports. A
schedule for the submission and review of Servicing Carrier Annual Reports has also been prepared.
(Docket #CAC18.08, Exhibits #1 and #2)
The Committee should be prepared to discuss and confirm expectations.