Massachusetts agents and insureds can follow the RMV on Twitter @MassRMV
While the Massachusetts Registry of Motor Vehicles might be the oldest Registry in the U.S. it is certainly not the most old fashioned. After becoming the first Registry to switch over it’s site to a “.com” address, the RMV has officially joined Twitter. Joining the social media site this week, the Mass RMV officially debuted as @MassRMV. The new Twitter account will update followers on real time Registry news, service updates, alerts and announcements.
The RMV’s new Twitter feed, @MassRMV, will provide customers with access to real time information on service updates, links to online options, and alternative ways in which Registry transactions can be conveniently processed such as online, at kiosks, or at designated AAA locations,” said Registrar Erin Deveney. “By using @MassRMV, customers will have another valuable tool that can be used to stay engaged and be kept informed about our continual efforts to improve service delivery at the RMV.”
In addition to providing real time information directly from the Registry, the RMV says that its followers will also have the ability to ask questions and provide feedback to the RMV as well. This latest move by the RMV is part of the Registry’s ten-point plan announced earlier this year to provide a more efficient, straightforward and transparent Registry. Prior to joining Twitter, all RMV tweets had been lumped in with the Massachusetts Department of Transportations social media accounts.
According to the Registry, the new @MassRMV Twitter account will be monitored and maintained by RMV staff in order to provide a more direct and detailed link to all Registry-related news and information.