Agenda item 18.04—Servicing Carrier Service Levels Subcommittee
At its February 8, 2018 meeting, the Commercial Automobile Committee unanimously voted to accept the recommendation of the Subcommittee and recommend that the Governing Committee adopt proposed updates to Rule 11.C.2. and Section E. of Chapter III of the Manual of Administrative Procedures. The proposed modifications define overall expectations for commercial Servicing Carrier service levels and procedures for the review of requests for reimbursement of extraordinary expenses. At the Governing Committee’s February 14, 2018 meeting, amended language to Rule 11 and Chapter III was presented and the matter was remanded back to the Commercial Automobile Committee for further consideration, discussion and recommendation. (Docket #CAC18.04, Exhibit #1)
Agenda item 18.07—Distribution of Residual Market Books of Business
At its meeting of February 8, 2018, the Committee agreed that there exists a clear inequity among Servicing Carriers that needs to be addressed and that any redistribution effort should attempt to attain equity by causing the least disruption as possible. As a result, staff was directed to evaluate current Servicing Carrier premium volumes and to prepare data reports, including the potential number of agencies impacted, for the Committee’s review at its next meeting. The reports will be distributed as additional information prior to the meeting.
Agenda item 18.08—Commercial Servicing Carrier Annual Report
The Commercial Auto and Taxi/Limo RFPs require that Servicing Carriers provide an annual report outlining their strategies to depopulate the residual market and address market conditions, as well as the successes and challenges of those efforts. Early in 2017, the Committee directed Staff to prepare Servicing Carrier Company Profiles and outlined topics to be addressed in the Servicing Carrier Annual Reports. A schedule for the submission and review of Servicing Carrier Annual Reports has also been prepared. The Committee should be prepared to discuss and confirm expectations. (Docket #CAC18.08, Exhibits #1 and #3)