Website Murphy Insurance Agency
Informs and educates clients about policy coverage, changes, exclusions and insurance needs. Conducts client account reviews and manages renewal process.
Prepares, completes and submit applications to carriers; develop summaries, proposals and provides technical support in coordination with Producer.
Pre-qualifies and analyzes prospective business clients and actively seeks referrals from current clients
Manages non-renewals and cancellation requests in order to retain business where appropriate
Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance
Knowledge & Skills:
Strong customer service focus with a highly professional attitude and approach to business
Full knowledge of business insurance markets and products including rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned client and prospect lists
Excellent computer skills with knowledge of agency management software and insurance rating software; proficiency in Microsoft Suite office software; working knowledge of WinTAM a plus
Strong verbal and written communication and organizational skills
Ability to handle multiple and changing priorities in a fast-paced team environment
Education & Experience:
Minimum of 3+ years experience as an insurance representative or client support representative. Producer P&C licensed preferred. High School diploma required. College degree highly desirable. Experience in a sales or service organization preferred. Bilingual ability is considered a strong plus, but not required.
Murphy Insurance Agency is a highly respected, established business with seven offices in MA. We offer a competitive compensation and benefits package and a friendly work environment dedicated to success. Contact us to learn more about our Agency!