Medford-based Agero, a driver assistance services partner for automotive manufacturers and insurance carriers throughout North America, announced that it has purchased all of the assets of the Road America Motor Club. Founded in 1978, Road America has been providing roadside assistance and auto lifecycle solutions ito motorists throughout North America for over 40 years.
The Road America Motor Club is currently a part of MAPFRE Asistencia, a global insurance, reinsurance and services company focusing on global assistance, vehicle protection and lifestyle solutions based in Madrid.
With the completion of the deal, Agero will assume the roadside and accident support of more than 100 U.S.-based insurance, auto reseller, fleet, RV, and other diverse client programs of Road America. Further terms of the transaction were not disclosed.
“Agero’s mission has always been focused on the delivery of exceptional driver assistance services, and we are incredibly excited to be able to offer these experiences to Road America’s clients,” said Dave Ferrick, CEO, Agero. “Our scalable business model and constant innovation has enabled us to withstand the current industry hardships caused by the global health crisis, allowing us to seek opportunities that make sense for our business and our network participants. Through this acquisition, we will be able to ensure consistent service to clients and customers and enable volume for our provider network, while allowing us to continue to expand in areas such as fleets, where our industry-leading Swoop Dispatch Management has established a strong foothold.”
As the leading B2B motor club in the U.S., Agero supports more than 115 million consumers, servicing approximately 12 million* annual breakdown and accident events.
Sale is part of MAPFRE’s overall three year strategy announced in 2019
While MAPFRE Asistencia is not a part of MAPFRE’s property and casualty business in the U.S., this latest sale also signals the insurer’s overall goal to refocus its key assets globally by exiting its roadside assistance business in America.
“After careful consideration, MAPFRE Asistencia decided that the sale of Road America would align with its strategy to strengthen its core businesses, while at the same time, ensuring the continuation of excellent service for Road America’s clients and members,” said Jair Marrugo, CEO, president, and regional general manager of Road America. “Agero’s customer-centric culture is an industry best practice, and we look forward to working with them on a seamless transition for our Road America customers.”
More about Agero
Agero’s mission is to rethink the roadside experience through a powerful combination of passionate people and data-driven technology, strengthening its clients’ relationships with their customers. The company protects 115 million vehicles in partnership with leading automobile manufacturers, insurance carriers, and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America and Europe.