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Promotions
Arbella Promotes Allen Chaves to Assistant Vice President of Personal Lines Product
Arbella has announced the promotion of Allen Chaves to assistant vice president of Personal Lines Product. Reporting to Jim Hyatt, senior vice president of Personal Lines, Chaves is responsible for auto, home, dwelling fire and umbrella products and leads the team focused on rate, product and system enhancements.
“Since he joined the Personal Lines team in 2017, Allen has made a tremendous impact and has been instrumental in delivering many product enhancements that have improved Arbella’s suite of offerings,” said Hyatt. “His efforts on evolving our product set and rating approach has been critical. He is also committed to improving ease of doing business for our independent agents, and he has improved our auto and homeowners systems, giving Arbella a competitive advantage. Allen is a relationship person, focused on developing his people and advocating for Arbella’s independent agents.”
Chaves joined Arbella in 2011 as a manager of the Actuarial and Research Analytics Department where he was instrumental in implementing Arbella’s predictive models and rating plans. In 2016 Chaves was promoted to director of Data Governance and Analytics and spearheaded the organization’s data strategy project, while working with analysts across the organization to strengthen the company’s analytics capabilities. In 2017, Chaves joined the Personal Lines team as a director under the leadership of Hyatt.
Chaves has more than 16 years of experience in the insurance industry and brings extensive industry knowledge and an informed perspective to his new role. A resident of Duxbury, Chaves began his career as an underwriter at Liberty Mutual, where he held a variety of analyst and leadership roles in underwriting, pricing, product and marketing. He received a Bachelor of Science in business administration from the University of New Hampshire and earned his CPCU, API, ARC, and AIAF designations from The Institutes.
Recognized as one of the Boston Business Journal’s “Best Places to Work” for eleven consecutive years, Arbella is deeply committed to maintaining high levels of employee satisfaction and a positive workplace culture.
Arbella Promotes Dan Clough to Assistant Vice President of Home Office Claim
Arbella also announced this week the promotion of Dan Clough to the position of assistant vice president of Home Office Claim. Clough reports to senior vice president of claim, Joseph Salerno.
“Dan has made a significant, positive impact on our claim department,” said Salerno. “We are grateful to have had Dan as part of the Arbella family for so many years and to continue to see him excel. He is an effective leader, and his efforts in the areas of litigation and severity management and within the Subrogation organization have led to major improvements to streamline our processes.”
Clough has been part of Arbella for 26 years starting his career here as a senior claim adjuster. He was the initial claim professional handling General Liability claims as Arbella expanded its commercial lines position in the marketplace. He began his leadership career as a General Liability team manager in 1999 and was promoted to the General Liability claim manager position in 2001. Over time, he assumed responsibility for Arbella’s Worker’s Compensation claim team.
In 2014, Clough was promoted to director of Home Office Claim where he assumed a greater role in the development of key strategic initiatives impacting the entire claim organization. In addition to leading Arbella’s Subrogation organization, his leadership in the areas of severity and litigation management has contributed to the improved technical skills of the front line claim professionals through the redesign of the large loss management approach. This includes the development of a dedicated Adverse Subrogation team, the implementation of new litigation triage protocols and the introduction of the Inventory Management Program which has been rolled out to all claim professionals that handle bodily injury claims.
Clough graduated from University of Massachusetts Dartmouth with dual majors in Accounting and Business Management. He lives with his wife and 3 children in Fairhaven.
Appointments

Boston Mutual Life Insurance Company Hires Two New Senior Regional Sales Directors to Further Expand Distribution Team
Boston Mutual Life Insurance Company, a national provider of insurance solutions for individuals and at the workplace, today announced that Jeff Lambert and Steve Marquis have been appointed Senior Regional Sales Directors for the life insurance carrier. Mr. Lambert will oversee Illinois and Wisconsin, and Mr. Marquis will be responsible for the South Atlantic region, including Georgia, North Carolina, and South Carolina. Both will manage sales and producer relationships in their respective territories. The new hires further deepen Boston Mutual’s talent pool, continuing to advance the company’s sales and market growth.
“We’re excited to head into the second half of the year with a strong, well-rounded team, led by directors with extensive experience in sales and employee benefits,” said Jim Jacobsen, Executive Vice President of Distribution and Underwriting at Boston Mutual Life Insurance Company. “As we build out our Distribution and Underwriting Department with talent like Jeff and Steve, we’re continuing to expand our business opportunities for Boston Mutual and our producer partners to drive our collective success forward.”
With more than three decades of robust experience in long-term voluntary benefits, and proven success in sales and broker relationship growth, Mr. Lambert will be a key asset to Boston Mutual. He most recently served as Territory Sales Manager for Colonial Life. Previously, Mr. Lambert served as Regional Sales Coordinator and District Sales Coordinator at AFLAC and Founder/Principal at Lambert Consulting, Inc. Mr. Lambert holds a bachelor’s degree in commerce and business administration, with a focus in finance and insurance, from Illinois Wesleyan University in Bloomington, Illinois.
Mr. Marquis’s expertise with strategic proprietary voluntary benefits solutions, strong new business production experience, and 27 years of industry experience, including long-term tenure in the North Carolina and South Carolina markets, will help drive growth for Boston Mutual in the territory. Mr. Marquis most recently was Regional Vice President at Transamerica Employee Benefits. Prior to Transamerica, he served as Senior Enrollment Manager, Enrollment Manager, and Individual Disability Insurance Sales Representative at Unum. Mr. Marquis holds a bachelor’s degree in marketing from Marietta College in Marietta, Ohio, and a Certified Employee Benefit Specialist (CEBS) designation from the Wharton School of the University of Pennsylvania in Philadelphia.
Accolades
Rogers & Gray named the 80th largest independent agency in the United States
Rogers & Gray Insurance has been named in a special report by Insurance Journal as one of the nation’s top independent property and casualty firms in the publication’s annual “Top 100 Independent Property/ Casualty Agencies” this month. The list was compiled and ranked by total property and casualty revenue for the 2018 calendar year.
“Doing what’s right for our clients and our people is our guiding principle and we live by that every day” says David Robinson, President & CEO, Rogers & Gray. “Focusing on deepening relationships and ensuring our clients receive the personal service that they are accustomed to, is what sets Rogers & Gray apart.”
Rogers & Gray ranked 80th on the list of 100 with more than 35,000 independent insurance agencies in the country. Rogers & Gray moved up one spot from last year.
Michael Robinson, Chairman of Rogers & Gray says “The insurance industry is changing and growth is a benefit to our team and our clients. Having access to insurance carriers and programs many other agencies don’t have, is an advantage to the clients of Rogers & Gray. Simply put, they have more options.”