On July 15, 2019, an errors and omissions dispute between an insured and WIC Insurance, Inc. (“WIC Insurance”); a Waltham insurance agency ended the agency paid its insured $220,000 in satisfaction of a jury verdict against the agency. In her lawsuit, the insured, Ellen Braaten (“Ms. Braaten”), alleged that WIC Insurance removed her from a homeowner’s policy of insurance without her knowledge and consent and, as a result she had no insurance for her personal property destroyed in a condominium fire. WIC Insurance claimed it had following the instructions of her former husband, Eric Braaten when it removed her from the insurance policy. The agency also denied that it was asked to procure an insurance policy for Ms. Braaten’s condominium or that it had acted negligently in dealing with Ms. Braaten.