• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Contact Us
  • Post A Job

Agency Checklists

Massachusetts Insurance News & Job Opportunities

  • AC Interviews
  • Agency M&A
  • Career News
  • CAR News
  • DOI News
  • Coverage Cases
  • Innovation
  • InsurOp-Eds
  • AC Podcast
You are here: Home / Latest News / Q1 2023 Results: The Hanover’s Catastrophe Losses Impact Earnings Despite Premium Growth

Q1 2023 Results: The Hanover’s Catastrophe Losses Impact Earnings Despite Premium Growth

May 8, 2023 by Owen Gallagher

Agency Checklists, MA Insurance News, Mass. Insurance News

Q1-2023: The Hanover Insurance Company


The Hanover Insurance Group (“The Hanover” or “Company”) has reported a net loss of $12.0 million, or $(0.34) per share, for the first quarter of 2023, c Compared to a net income of $104.9 million or $2.90 per share in the prior year’s first quarter.

The top 25 Private Passenger Auto Insurers in the U.S. 2020

In commenting on the quarter’s results, John C. Roche, President and CEO of The Hanover, noted the Company’s efforts to mitigate the impact of volatile weather, citing the significant weather-related catastrophe losses experienced in the quarter. In addition, he emphasized the performance of the Specialty Lines, Core Commercial Lines, and Personal Lines segments, where robust price increases drove top-line growth and advanced the Company’s plan to recapture profit margins.

Overall, the Company’s combined ratio was 104.4 percent; catastrophe losses totaling $175.0 million, or 12.7 points of the combined ratio, were primarily attributable to severe freeze events in the Northeast and Midwest and widespread wind and tornado activity across the United States.

Each of the three segments: Commercial Lines, Personal Lines, and Specialty Lines contributed to the quarter’s 8.3% increase in net premiums written, including:

  • Core Commercial renewal price changes of 11.5 percent
  • Specialty renewal price changes of 12.6 percent, and
  • Personal Lines renewal price changes of 12.7 percent were driven by the 18.9 percent renewal price change for homeowners.
Hanover May 3, 2023 Earnings Conference Call Slide Showing Property Renewal Price Changes by Years and the First Quarter of 2023

Overall, Core Commercial, Specialty, and Personal Lines rates increased by 7.8 percent, 7.4 percent, and 7.6 percent, respectively.

Quarterly results for Personal Lines

Selected highlights of The Hanover’s Personal Lines segment report for Q1 2023 include:

  • Combined ratio of 112.2%, compared to 97.1% in the prior-year quarter.
  • Operating loss before income taxes of $46.6 million, compared to operating income before income taxes of $36.3 million in Q1 2022.
  • The current accident year loss and LAE ratio, excluding catastrophes, increased 4.4 points to 68.0%, driven by inflationary pressure on personal auto and homeowners property lines, as well as higher loss frequency in personal auto.
  • Net premiums written of $531.9 million, up 10.1% from Q1 2022, were driven primarily by renewal price changes.
  • Personal Lines renewal price increases averaged 12.7%, while average rate increases were 7.6% in Q1 2023.
  • Relative to the Company’s expectations, the underlying loss ratio in Personal Lines was approximately one point higher, mainly reflecting the higher cost of parts and labor in auto repairs and large fire losses in homes.

Operating Highlights for Core Commercial Lines

The quarterly results from The Hanover’s Core Commercial segment included the following highlights:

  • A combined ratio of 104.7%, compared to 93.0% in the prior-year quarter.
  • Operating income before income taxes of $11.2 million, compared to $67.5 million in Q1 2022.
  • The current accident year loss and LAE ratio, excluding catastrophes, of 58.5%, increased 1.1 points from Q1 2022, primarily driven by higher property loss severity in commercial auto policies.
  • Net premiums written during the quarter of $565.3 million, up 7.3% from Q1 2022, were driven by the growth of 9.9% in small commercial policies and 4.3% in middle market writings.
  • Core Commercial renewal price increases averaged 11.5%, while average rate increases were 7.8% in Q1 2023.

The Core Commercial underlying loss ratio was in line with the Company’s expectations for the first quarter of 2023.

Selected first-quarter results for Specialty lines

In Q1 2023, The Hanover Insurance Group’s Specialty Lines segment had results that included:

  • The combined ratio for the segment of 89.9% in this quarter, compared to 87.7% in the previous year’s quarter.
  • Operating income before income taxes was $48.3 million, compared to $50.0 million in Q1 2022.
  • The current accident year loss and LAE ratio, excluding catastrophes, decreased by 0.8 points to 53.5%, primarily driven by lower-than-expected losses in marine and the benefit of rate increases.
  • Net premiums written were $324.3 million, up 7.1% from the prior-year quarter, driven primarily by price changes at renewal.
  • The Specialty Lines segment’s renewal prices increased by 12.6%., while average rate increases were 7.4%.

Q1 2023 investment results

The Hanover’s investments and shareholders’ equity results showed for the quarter:

  • The Company’s net investment income of $78.7 million showed a $1.8 million increase from the prior year’s quarter due to higher bond reinvestment rates and continued investment of operational cashflows.
  • The Company held $8.9 billion in cash and invested assets on March 31, 2023, with fixed maturities and cash representing approximately 88% of the investment portfolio.
  • Statutory capital and surplus were $2.7 billion on March 31, 2023, in line with December 31, 2022.
  • Net unrealized losses on the fixed maturity portfolio as of March 31, 2023, were $695.0 million before income taxes, with an increase in fair value of $117.7 million since December 31, 2022.
  • The Company’s book value was $66.89 per share as of March 31, 2023, up 2.0% from December 31, 2022.

Primary Sidebar

Job Board

Career News

Liberty Mutual construction insurance leadership focusing on large infrastructure and commercial projects

Liberty Mutual Insurance Appoints Amy Gross General Manager, North American Construction

Maine Bureau of Insurance leadership transition as Superintendent Robert Carey announces retirement

Maine Bureau of Insurance Announces Retirement of Superintendent Robert Carey

Arbella Insurance has appointed Jon Swartz as vice president and chief actuary.

Arbella Appoints New Vice President, Chief Actuary

Professional headshot of a smiling man in a blue suit against a dark gray background.

Jeffrey C. Johnston Named NAIC Chief Executive Officer 

View All

Listen Now

Sponsor

Interviews

From Nuptials, Tickets, and Taxes to Trusted Advisor: One Agency’s Unique Path to P&C Success

A Conversation with Evan Silverio, President & CEO of Silverio Insurance Group

Deland, Gibson Celebrates 125 Years: A Conversation with CEO Chip Gibson

The Fourth-Generation Family-Owned Agency is Based in Wellesley

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual | Agency Checklists

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual

Mr. Welch is CEO of Massachusetts-based Hospitality Insurance Group

Born and Bred in the Bay State: The Special Agent Story

Our Latest Agency Interview is with the Founder & President of Special Agent

A Conversation with Daniel C. Bridge – The 2023 Insurance Professional of the Year

Daniel Bridge is Board Chair, President, and CEO of Vermont Mutual Insurance Group

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Our latest Agency Interview is with Nadeen Vella, the founder and owner of a virtual scratch independent agency.

View All

InsurOp-Eds

InsurOpEd: Starting A New Chapter in My Life

By Tara Philbin

What is the Best Insurance Sales Channel, Direct or Agent-Assisted?

By Bill Wilson

Agency Checklists, MA Insurance News, Mass. Insurance News, Insurop-ed, Bill Wilson, Insurance Commentary from Bill Wilson

InsurOp-Ed: One Word

By Bill Wilson

InSur-Op-Ed: Claim Denials and Agency Accommodations

By Bill Wilson

View All

In Memoriam

Smiling older man with short hair wearing a black zip-front pullover, seated indoors at a table.

In Memoriam: Robert Pangione, 1935-2026

Mr. Haskell was a second-generation independent agent owner of the former Haskell Insurance Agency

In Memoriam: Patrick J. “P.J.” Haskell, 1966-2026

Mr. DeWolfe retired as Vice President of the Appleby & Wyman Insurance Agency

In Memoriam: Edward R. DeWolfe, 1940-2026

Footer

Contact us

We offer a variety of ways to get help promote your company or product.

Announcements
Email Sponsorships
Partnerships
Custom Collaborations

*Affiliate Disclosure

Please note that any of Agency Checklists’ articles might contain one or more affiliate links. This means that any subsequent purchase resulting from these links may result in a commission for us, but at no additional cost to you. For example, as an Amazon Associate, Agency Checklists earns a commission from all qualifying purchases. By working with affiliates we can continue to keep Agency Checklists subscription free. Thank you for your support.

Explore Our Archives

Copyright © 2026 · Agency Checklists · All rights reserved.

Loading Comments...