Registrar Ogilvie has held position in an interim capacity since January 21, 2021, having served in multiple senior management and front-line roles over a 30-year career with the RMV
The newly appointed Massachusetts Department of Transportation Secretary and CEO Jamey Tesler has announced that Colleen Ogilvie has been named Registrar of the Massachusetts Registry of Motor Vehicles (RMV). She had been servicing in an interim capacity as Registrar since January 21, 2021.
“Colleen Ogilvie is a dedicated public servant and colleague, and I am very pleased that she has accepted our offer to serve as Registrar after a 30-year career with the RMV where she is a key part of the senior management team and the transformation this agency has undergone. I am confident in her ability to continue guiding the agency’s commitment to public safety on Massachusetts’ roadways and its evolution to serve the Commonwealth’s constituents more safely and efficiently,” said Secretary Tesler. “Colleen is a consummate professional who recognizes the critical role the RMV plays in public safety, including the challenging work that was done during the pandemic to continue providing essential service needs while keeping customers and staff healthy and safe. She is a true leader who is passionate about the opportunities for growth and access the RMV offers its employees and all those it serves.”
A thirty-year veteran of the RMV, Registrar Ogilvie has served in various capacities at the RMV over the course of her career, beginning as a Customer Service Representative on a counter at the since-closed Beverly Service Center. Most recently, she served as the Deputy Registrar for Operations where she oversaw many of the RMV’s back-office identity and vehicle credentialing and technology functions.
Since taking on the RMV’s leadership role in January, Registrar Ogilvie has worked in partnership with other managers and employees across MassDOT and the RMV to continue enhancing the RMV’s public safety, compliance and public serving functions and responsibilities, while prioritizing workforce training and growth opportunities for employees.
“It is my pleasure to accept the position of Registrar because I am working alongside a talented management team and have seen first-hand the commitment and dedication of the Registry’s customer service representatives and administrative support staff during the pandemic,” said Registrar Ogilvie. “I have tremendous admiration for RMV employees who demonstrated flexibility and a passion for public service during the State of Emergency and I am grateful to have had the chance to lead the organization as we build on the successful initiatives developed and launched since March of 2020 and deliver new opportunities.”
Ms. Ogilvie received her Bachelor’s degree from Assumption College and Master’s degree from the University of Massachusetts.