Bill Wilson expounds on a question posed by an Iowa agent.
Insurance Insights | Massachusetts
How ChatGPT Says AI Will Change The P&C Insurance Industry Over the Next 10 Years
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A North Shore Success Story: The $40 Million And Growing Duffy Family of Insurance Agencies
Our latest Agency Interview with Duffy Insurance’s Marc Duffy
InsurOp-Ed: 3 Sources of Coverage Gaps That Lead to Claim Disputes
Last month*, I received the following email: We are wondering if you can offer your assistance regarding a client’s loss due to a fire. The client is a tenant in a small plaza. This past Sunday a fire occurred. The client’s business suffered primarily from smoke damage. Any way, we reported the claim to the […]
How do You Create Customer Loyalty? Why Do Consumers Stay with a Particular Agent or Carrier for Years?
Mr. Wilson opines on the intangibles in creating true customer loyalty for your agency.
