Always remember to caveat emptor and RTFP!
Customer loyalty, and thus retention and profitability, isn’t driven by cheap prices.
Mr. Wilson weighs in on the issue of certificates of insurance and potential E&O issues for agents.
How do you answer questions like this: If ‘this’ happens, am I legally liable?
I first addressed this issue about 15 years ago when I began writing and speaking on certificate of insurance (COI) problems that had exploded in the marketplace. However, it now seems as if we are in the middle of a second wave of COI problems, including onerous requirements that agents use specific online COI systems […]