Mr. Wilson opines on the intangibles in creating true customer loyalty for your agency.
A new op-ed from the former director of the Big “I” Virtual University.
Mr. Wilson’s latest post on the principle he refers to as “Unconscionable Advantage.”
I was reading this article in the latest edition of the Coverager email newsletter: “The Big Bet” This was excerpted from a 2004 Berkshire Hathaway annual report: “But a man named Leo Goodwin had an idea for an even more efficient auto insurer and, with a skimpy $200,000, started GEICO in 1936. Goodwin’s plan was to eliminate […]
Bill Wilson answers a question about the purpose and scope of a CGL policy.