In the wake of the extensive natural catastrophic losses which have occurred throughout the United States in the first half of 2011, J.D. Power and Associates decided to conduct a study to examine how the communication practices of insurance providers factors in customer satisfaction throughout the entire claims process. The Property Claims Satisfaction study measured […]
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A New Look & Feel For ProMutual Group
As of July 25th of this month, ProMutual Group, the Boston-based medical professional liability insurance company is now Coverys. “We believe the new name, Coverys, will better position the member companies as an integrated whole and will better reflect the services we offer,” explains Richard W. Brewer, president and CEO of Coverys. “This is an […]