Agents, the RMV wants to remind everyone that November will be the beginning of a five-year license renewal cycle that began in 1991, replacing the previous four-year cycle. As a result, the number of license renewals is expected to increase by 50% and to stay that way for the coming months. Here is what the RMV had to say:
The result of that change is one year every five years with a reduced number of license renewals. That lower volume year ends as of November 1, and transactions will increase. The RMV has responded by launching a publicity campaign through Highway Division billboards and public service announcements at the MBTA to urge drivers to check their license expiration dates and renew online.
The goal of the campaign is to let the public know that approximately 50% percent of drivers are eligible to renew their license online and avoid a branch visit. It also reminds customers that they can renew their licenses up to one year before the expiration date that falls on their birthday.
The RMV’s online renewal application asks customers a series of questions. Customers eligible to renew online can pay the required fee and their license will be mailed to them in 7-10 business days. The online application also helps customers that aren’t eligible to renew via the Internet. The web transaction informs customers 75 years or older that they must renew at a branch, in accordance with the 2010 Safe Driving Law. It also informs customers if they owe parking tickets or excise bills that have to be paid in order to renew. Customers that are required to renew in a branch can complete and print the web application to save time during their visit.
Customers not able to renew online should plan ahead and check branch locations and wait times online. To help prepare for the expected increase in customers, RMV recently expanded its hours at some of its busiest branches. The RMV website allows customers to check branch wait times and locations.
Services available on the MassDOT RMV website include applying for a first time license; converting an out-of-state license; scheduling a branch appointment; registration renewals; ordering a driving record, crash report or Fast Lane transponder; viewing the status of a license, registration, driver education certificate and title; signing up for organ/tissue donation; and canceling a registration plate.