ACORD Solutions Group (ASG) has launched a new Model Context Protocol (MCP)-enabled architecture across its digital insurance platforms, allowing artificial intelligence agents to interact with insurance systems using standardized and auditable processes.
The new architecture is being added across ASG’s suite of digital insurance solutions, including the ACORD Data Exchange Platform & Translator (ADEPT) and ACORD Transcriber. According to the company, the MCP layers make the platforms “fully AI agent-ready.”
“This is a defining moment for the industry,” said Chris Newman, President & CEO of ACORD Solutions Group. “We are moving from digital connectivity to intelligent, autonomous interaction. With ASG’s MCP architecture, we are enabling secure, scalable AI execution across the global insurance ecosystem.”
ASG said its solutions already process millions of insurance transactions across a global network of insurers, reinsurers, brokers, and technology providers. With the addition of MCP-enabled capabilities, the company said its platforms can now serve as an execution layer that allows AI agents to analyze and help coordinate insurance transactions using standardized data.
What the New Architecture Does
According to ASG, the MCP architecture provides a structured framework that allows AI agents to:
- Access and exchange standardized insurance data
- Execute insurance workflows involving indication and appetite, quote, firm order, bind, endorsement, accounting, claims, and financial settlement
- Operate within compliance, validation, and audit controls
- Connect enterprise systems with the ADEPT gateway using machine-readable protocols
The company said these capabilities allow AI agents to participate in insurance operations while remaining aligned with ACORD Standards and subject to governance and audit requirements.
Examples of Potential Uses
ASG provided several examples of how insurers and brokers could use agentic AI within the new framework.
One example involves a broker’s AI agent requesting a digital invoice while an insurer’s AI agent validates and prepares the invoice for processing, subject to approval controls.
Another example involves a claims-handling AI agent extracting loss information from documents, converting the information into a standardized format, and supporting insurer review and settlement activities.
ASG also described a placing AI agent that could coordinate the exchange of quote, firm order, and bind-ready information between broker and insurer systems to reduce manual processing. The company noted that binding actions would remain subject to underwriter authorization.
Built to Work With Existing Systems
According to ASG, clients will be able to implement agentic AI capabilities without replacing their existing technology platforms. Organizations can use their current integrations while developing their own AI tools or using agentic AI templates provided by ASG.
“Enabling agentic, standards-driven insurance operations aligns perfectly with the mission we were given by the ACORD community,” Newman added. “Our role is not only to advance global interoperability and efficiency of data exchange, but to provide the trusted foundation that allows the industry to evolve together.”
About ACORD Solutions Group
ACORD Solutions Group was created to solve critical industry challenges by delivering next-generation digital solutions and services. Our enterprise-class solutions optimize the speed, cost, and accuracy of data exchange, connecting stakeholders regardless of geography, role, and legacy constraints. ACORD Solutions Group is an extension of ACORD, the standards-setting body for the global insurance industry.
