Customer loyalty, and thus retention and profitability, isn’t driven by cheap prices.
Latest News
The Secret of Boston Mutual’s Success: ‘Our Mission Has Remained The Same For 130 Years’
A Q&A with Boston Mutual President and CEO on the insurer’s 130th anniversary.
Brown & Brown Buys Berkshire Insurance Group For $41.5 million
The amount was disclosed in Berkshire Insurance Group’s filing with the SEC.
In Memoriam: William J. Sheehan, 1932-2021
Mr. Sheehan was the owner of the Jensen-Sheehan Insurance Agency in Holliston for 38 years.
Auto Insurers Reaped Nearly “$30 Billion Pandemic Windfall Profit” in 2020 Says Consumer Federation of America
Insurers’ “Premium Relief” Short-Changed Consumers by Over $125 per Insured Vehicle.
