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Latest News

Former Massachusetts Insurance Agent Indicted on Attempted Murder Charge

July 20, 2026 by Owen Gallagher

Former Massachusetts insurance agent Phyllis Palazzola was indicted on attempted murder and related felony charges following an earlier insurance fraud conviction.

A former Massachusetts insurance agent was indicted on attempted murder and related charges after previously pleading guilty to insurance fraud.

Travelers Introduces Proprietary AI Model Tailored to Its Property-Casualty Business

July 20, 2026 by AC Editor

Hands typing on a laptop as a blue AI hologram and interconnected icons float above the keyboard.

Travelers introduced TravelersLLM, a proprietary AI model trained on millions of company documents to improve underwriting, research, and enterprise productivity.

Dismissed—For Now: USI Has 21 Days To Allege Concrete Facts in Producer Poaching Dispute

July 20, 2026 by Owen Gallagher

The Massachusetts Business Litigation Session dismissed tort claims against Alera in a dispute over the hiring of a commercial insurance producer while allowing USI to amend its complaint.

A Mass. BLS judge dismissed USI’s tort claims against Alera, finding the complaint lacked sufficient factual allegations.

Ivans: Commercial Renewal Rate Increases Moderated in Q2-2026

July 20, 2026 by AC Editor

The Ivans Index reported that commercial insurance renewal rate increases moderated across most major commercial lines during the second quarter of 2026.

The Q2 2026 Ivans Index found commercial insurance renewal rate increases moderated across most major lines, while Workers’ Compensation remained negative.

Poll: Voters Want Guardrails on Large AI Companies

July 20, 2026 by State House News Service

Massachusetts lawmakers are considering AI safety legislation as a new poll finds broad public support for regulating large artificial intelligence developers.

A new MassINC poll found strong voter support for Massachusetts AI safety regulations as the Senate considers legislation governing frontier AI developers.

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Plymouth Rock Names Caroline McGarry Territory Sales Manager

Liberty Mutual Elects Thomas H. Lee Partners Co-CEO Scott Sperling to Board of Directors

Coverys appointed Walter Grote as Chief Underwriting Officer.

Coverys Appoints Walter Grote as Chief Underwriting Officer

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Interviews

From Nuptials, Tickets, and Taxes to Trusted Advisor: One Agency’s Unique Path to P&C Success

A Conversation with Evan Silverio, President & CEO of Silverio Insurance Group

Deland, Gibson Celebrates 125 Years: A Conversation with CEO Chip Gibson

The Fourth-Generation Family-Owned Agency is Based in Wellesley

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual | Agency Checklists

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual

Mr. Welch is CEO of Massachusetts-based Hospitality Insurance Group

Born and Bred in the Bay State: The Special Agent Story

Our Latest Agency Interview is with the Founder & President of Special Agent

A Conversation with Daniel C. Bridge – The 2023 Insurance Professional of the Year

Daniel Bridge is Board Chair, President, and CEO of Vermont Mutual Insurance Group

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Our latest Agency Interview is with Nadeen Vella, the founder and owner of a virtual scratch independent agency.

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InsurOp-Eds

InsurOpEd: Starting A New Chapter in My Life

By Tara Philbin

InSurOp-Ed: In Claim Disputes, Disregard Case Law At Your Own Risk

InSurOp-Ed: In Claim Disputes, Disregard Case Law At Your Own Risk

By Bill Wilson

Agency Checklists, MA Insurance News, Mass. Insurance News

Mass. Agent Op-Ed: My Volunteer Hurricane Relief Work After Hurricane Harvey

By AC Editor

Agency Checklists, MA Insurance News, Mass. Insurance News, Deland Gibson Insurance, InsurOp-Ed, Talent Shortage in the Insurance Industry

InsurOp-Ed: The Talent Shortage

By Agency Checklists

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In Memoriam

Jean E. Petersen worked more than 30 years at Kirby Insurance Agency in Whitman, Massachusetts.

In Memoriam: Jean E. Petersen, 1939-2026

Gordon Elliott Taylor, longtime owner of the Blackmer Insurance Agency in Shelburne, Massachusetts, who served the local insurance community for decades.

In Memoriam: Gordon Elliott Taylor

William R Berkley founder of W R Berkley Corporation and leader in commercial insurance industry

W. R. Berkley Corporation Announces the Passing of Its Founder and Executive Chairman, William R. Berkley

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