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You are here: Home / Insurance Professionals: Acknowledgments, Achievements, & Awards / Charles E. Makey, III Named President of Merchants Insurance Group

Charles E. Makey, III Named President of Merchants Insurance Group

March 19, 2021 by Agency Checklists News Desk

Mr. Makey will be the 10th President in the company’s 103-year history

Charles E. Makey, III

Buffalo, N.Y. – Merchants Insurance Group, a group of property and casualty insurance companies serving policyholders in the New England, Mid-Atlantic, and Midwest states, announced the appointment of Charles E. Makey, III, as President.

Mr. Makey is currently the company’s Senior Vice President of Insurance Operations. Mr. Makey will assume the role of President on April 1, 2021 and will be the 10th President in the company’s 103-year history. Mr. Makey will also join the company’s Board of Directors.

Robert M. Zak, Merchants Insurance Group’s current president and CEO, will retire on March 31 after more than 25 years in the position and more than 35 years at Merchants. Mr. Zak will remain on the company’s Board of Directors and become its Board Chair effective April 1, 2021.

“The appointment of Charlie as our next President is the culmination of a thoughtful succession plan that has been in process for a couple of years,” said Mr. Zak. “Charlie is well known and respected among Merchants’ Colleagues and the independent insurance agents that represent Merchants. His knowledge of the business and energetic manner, coupled with an excellent executive team, will make the transition seamless. I look forward to watching Charlie and his team advance Merchants in the years to come.”

“It is an honor to be selected as President of Merchants Insurance Group and follow in the footsteps of Bob Zak,” said Mr. Makey. “I am confident in Merchants’ future success given our strong leadership team, colleagues, independent agents, and business partners. We will stay focused on providing outstanding customer service and financial stability for policyholders.”


More about Merchants Insurance Group

Merchants Insurance Group offers personal lines in New York and commercial insurance in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania and Vermont. They work through a network of more than 1,000 independent insurance agents in these states. With corporate headquarters and regional operations located in Buffalo, N.Y., Merchants also operates offices in Hauppauge, N.Y.; Mount Laurel, N.J.; and Bedford, N.H.

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