Insurance industry veteran will lead the Claims team for Plymouth Rock’s Independent Agency Auto business
Plymouth Rock Assurance Corporation has appointed Paul Measley as its Chief Claims Officer, effective immediately. Measley, who joins Plymouth Rock from GEICO, is responsible for the claims organization within Plymouth Rock’s Independent Agency business.
“Paul brings a combination of strategic claims advancement and frontline leadership, which make him a terrific match for Plymouth Rock,” commented Mary Boyd, President and CEO, Plymouth Rock Assurance Corporation. “He has experience with all facets of the claims spectrum, ranging from end-to-end resolution to talent and training to digital implementation. As our industry continues to deal with vehicle part shortages, labor delays and the rising cost of repairs, we will look to Paul to guide Plymouth Rock and ensure that we are delivering the best claims experience possible for our customers. I’m thrilled to have him join the team.”
Measley spent nearly 30 years at GEICO in various leadership roles, largely within the claims organization. Most recently, he had responsibility for developing and leading aspects of GEICO’s corporate claims strategy, including digital claims, systems, first notice of loss, personal injury protection, subrogation, training and auditing. Prior to that role, he oversaw several large claims offices for GEICO across the southwestern U.S.
“This is a challenging time for any auto insurance claims team,” added Measley. “But it also provides a unique opportunity to seek out new efficiencies, improve processes and find better ways to resolve our customers’ claims as quickly and painlessly as we can. I’m very excited to be joining Plymouth Rock and look forward to continuing the work of the team to provide More Than Just Insurance to our customers.”
About Plymouth Rock
Plymouth Rock was established to offer its customers a higher level of service and a more innovative set of products and features than they would expect from an insurance company. Plymouth Rock’s innovative approach puts customers’ convenience and satisfaction first, giving them the choice to do business the way they want – online, with a mobile app, by phone, or by contacting their Plymouth Rock agent. Customers can chat, text, or email to get answers quickly and easily. Plymouth Rock Assurance® and Plymouth Rock® are brand names and service marks used by separate underwriting, managed insurance, and management companies that offer property and casualty insurance in multiple states. Taken together, the companies write and manage more than $1.7 billion in auto and home insurance premiums across Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Pennsylvania. Each underwriting and managed insurance company is a separate legal entity that is financially responsible only for its own insurance products. You can learn more about us by visiting plymouthrock.com.