Always remember to caveat emptor and RTFP!
InsurOp-Eds | Agency Checklists
Editorials and opinion pieces from insurance professionals involved with the Massachusetts insurance industry.
InSurOp-Ed: Fried Chicken and Customer Loyalty
Customer loyalty, and thus retention and profitability, isn’t driven by cheap prices.
InSurOp-Ed: Am I Legally Liable?
How do you answer questions like this: If ‘this’ happens, am I legally liable?
Preparing For The Next Pandemic – The Cyber One That Is
Thoughts on how why the insurance industry should begin preparing for a potential cyber pandemic.
InSurOp-Ed: Beware Online COI Systems!
I first addressed this issue about 15 years ago when I began writing and speaking on certificate of insurance (COI) problems that had exploded in the marketplace. However, it now seems as if we are in the middle of a second wave of COI problems, including onerous requirements that agents use specific online COI systems […]
