Customer loyalty, and thus retention and profitability, isn’t driven by cheap prices.
Insurance Insights | Massachusetts
How do you answer questions like this: If ‘this’ happens, am I legally liable?
Thoughts on how why the insurance industry should begin preparing for a potential cyber pandemic.
I first addressed this issue about 15 years ago when I began writing and speaking on certificate of insurance (COI) problems that had exploded in the marketplace. However, it now seems as if we are in the middle of a second wave of COI problems, including onerous requirements that agents use specific online COI systems […]
Bill Wilson’s latest take on the rise of Big Data in insurance and the potential coverage issues its use can cause unsuspecting insureds.