The President & CEO of the Massachusetts Association of Insurance Agents shares his thoughts on how independent agents have fared in the past year and what awaits them in the next one.
Insurance Insights | Massachusetts
InsurOp-Ed: Why Independent Agency Owners Should Take A Closer Look at Non-Owner Auto Insurance
Thoughts on why agents should consider non-owner auto insurance options.
Norfolk & Dedham’s Joel Murray Discusses The Importance of Embracing Change While Remaining True To Your Roots
Mr. Murray, the president and CEO of the Dedham-based insurer since 2017, discusses the insurer’s continued faith in its independent agency partners as it plans for a post-pandemic future.
InSurOp-Ed: When Policy Forms Don’t Do What You Think They Do
Always remember to caveat emptor and RTFP!
InSurOp-Ed: Fried Chicken and Customer Loyalty
Customer loyalty, and thus retention and profitability, isn’t driven by cheap prices.
