The Massachusetts Association of Insurance Agents filed the complaint with the DOI on May 18, 2015
The Massachusetts Association of Insurance Agents (“MAIA”) has filed a formal complaint with the Division of Insurance regarding the insurer GEICO. According to a May 18, 2015 letter the MAIA sent to Insurance Commissioner Daniel Judson, a MAIA member agent has been having an ongoing problem with the insurer with regards to 2A Transfer Forms.
Citing the most recent incident, the MAIA says that the agent received a Form 2A Transfer from the company in May indicating that a client of the agent had purchased a policy from GEICO 10 month earlier. As a result of the extremely late notice from the insurer, the consumer’s policy with the agent was cancelled for non-payment in September of 2014. The result was an earned premium balance of $504.95.
Noting that this was not the first time that GEICO has been guilty of a late Transfer Notice, the MAIA is requesting that the Commissioner and DOI focus on strengthening and enforcing the Transfer of Notification procedure, particularly since the DOI is planning to publish a new Bulletin on the issue in the near future.
The MAIA has kindly furnished us with an official copy of the letter that it sent to the Division of Insurance. It can be viewed here: MAIA’s May 15, 2015 Formal Complaint Letter to the DOI regarding GEICO.
