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You are here: Home / Massachusetts Insurance News / COVID 19 | Massachusetts / Norfolk & Dedham Announces 20% Refund For Its Massachusetts Private Passenger Auto Insurance Policyholders

Norfolk & Dedham Announces 20% Refund For Its Massachusetts Private Passenger Auto Insurance Policyholders

April 15, 2020 by Agency Checklists

The N&D® Group made the announcement in an April 14th Bulletin

To recognize and support our policyholders’ reduced driving during the COVID-19 crisis, all Private Passenger Auto policyholders of The N&D® Group will be receiving a check for 20% of their April and May premium.

The terms of the refund apply as follows:

  • Eligible Private Passenger Auto policyholders will receive a refund check in the amount of 20% of their PPA premium for the months of April and May.
  • The refund checks will be mailed to those policyholders in the coming weeks with an accompanying letter explaining the refund. Eligible policyholders will receive the refund automatically.
  • These refunds will not be counted against premium and will not impact agency commissions.
  • The refund is subject to regulatory approval.

We understand the uncertainty and financial challenges many are facing at this time. On March 20, The N&D® Group implemented the following temporary protocols:

  • Suspension of non-pay cancellation notices
  • Suspension of the zero-balance renewal requirement
  • Suspension of late fees and EDP fees for insufficient funds

In all cases, outstanding balances will roll forward to the next installment.


More about The N&D® Group

Agency Checklists, MA Insurance News, Mass. Insurance News

The N&D® Group has been protecting homes, autos, and businesses since 1825. Rated “A Excellent” for financial strength by A.M. Best, we provide personal, knowledgeable, local service when and where you need it, through a proven network of independent agents in your neighborhood. 

 The N&D Group consists of three mutual insurance companies: 

  • Norfolk & Dedham Mutual Fire Insurance Company 
  • Dorchester Mutual Insurance Company 
  • Fitchburg Mutual Insurance Company

Our specialties in insurance include: Personal Auto Insurance, Homeowners Insurance, Businessowners Insurance, Workers’ Compensation Insurance, Umbrella Insurance, Farmowners Insurance, Dwelling Fire Insurance, and Commercial Auto Insurance

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