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You are here: Home / CM Tooltip Glossary Pro+ / Alexa skill

Alexa skill

October 17, 2016 by Owen Gallagher

Alexa is the voice service that powers Amazon Echo and provides capabilities, or “skills”, that enable customers to interact with devices in a more intuitive way using voice. Examples of skills include the ability to play music, answer general questions, set an alarm or timer. Alexa’s skills are a type of chatbot.

Related Articles:
  • Liberty Mutual Joins Forces With Amazon’s Alexa
    September 15, 2016 - Liberty Mutual and Safeco are the first insurers to have signed with Alexa, Amazon's hands-free home-audio speaker system with the capabilities to act like a virtual assistant.
  • A Second Look At Safeco’s Insurance Advisor Skill With Sam Affolter
    October 18, 2016 - Mr. Affolter, Safeco's senior director of research and innovation, answers our questions about the insurer's new insurance skill now available on Amazon Echo.

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