The estimated number of independent agencies fell to 37,000 in 2026 from 39,000 in 2024, while AI use jumped to 46% and most agencies reported revenue growth.
Massagent News
News about insurance agents working in the Massachusetts insurance industry.
Big ‘I’ Survey: 87% Say Human Insurance Agent Still Matters
A new Big “I” survey finds 87% of consumers say having a dedicated insurance agent is important, while 61% are more likely to choose an agent using AI and other modern technology.
Massachusetts Barred His Phony Insurance In 2006. Now Kevin Kolenda Has Pleaded Guilty To Wire Fraud
Nearly 20 years after Massachusetts barred Kevin Kolenda from selling prize insurance without a license, the longtime operator of Hole-in-Won has pleaded guilty to federal wire fraud related to his prize insurance business.
WTW Sues Lockton After 18 Employees Exit in 44 Minutes
WTW sued Lockton after 18 construction brokerage employees resigned within 44 minutes, alleging client solicitation, contract breaches and fiduciary-duty violations.
Dowd Agencies Return To Full Family Ownership With Buyback Of Quincy Mutual’s 20% Interest
The Dowd Agencies repurchased Quincy Mutual’s minority ownership interest, restoring full family ownership after a decade-long strategic alliance.
