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Massagent News

News about insurance agents working in the Massachusetts insurance industry.

AI Search Is Changing How Prospects Find Agencies. The Fundamentals Haven’t

June 1, 2026 by Owen Gallagher

AI-powered search is changing how insurance agencies appear in local search results and online recommendations.

AI-powered search tools are reshaping how insurance agencies appear online, making accurate business information, specialized expertise and strong reviews more important than ever.

Insurance Confuses Many Mass. Residents New Survey Says

June 1, 2026 by AC Editor

A MAIA survey found many Massachusetts residents are uncertain about flood insurance and homeowners coverage.

A new MAIA survey found many Massachusetts insurance consumers remain uncertain about flood coverage, homeowners insurance market changes, and other key policy provisions.

InsurOp-Ed: The Next Chapter for Independent Insurance Agencies

May 18, 2026 by AC Contributor

Smiling man in a navy blazer and checkered shirt against a white background (professional portrait).

Independent insurance agencies face rising costs and tech demands. Strategic partnerships offer support while preserving independence and client relationships.

BayCoast Insurance Renews Prestigious Five Star Agency Designation

May 13, 2026 by AC Editor

BayCoast Insurance recognized as a MAIA Five Star Agency for operational excellence and customer service

BayCoast Insurance renews MAIA Five Star Agency designation, reflecting sustained excellence in operations, customer service, and agency performance.

New ACORD Coalition Formed To Focus on Advancing Insurance Data Standards to Help Agents & Brokers

May 11, 2026 by AC Editor

ACORD logo with business handshake and digital network icons representing collaboration and insurance data standards across P&C distribution.

ACORD partners with AUGIE, CIAB, CSIO, IIABA/ACT, PIA, and WSIA to advance digital communication and data standards for P&C agents and brokers.

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Career News

Salem Five Insurance Services appointed Gregory Grintchenko as senior vice president of insurance sales to support the agency's continued growth strategy.

Salem Five Insurance Services Expands Leadership Team with Addition of Gregory Grintchenko

Gavin McPhail, Vice President and Chief Data Officer at Plymouth Rock Assurance.

Plymouth Rock Assurance Strengthens Leadership Team with Three Strategic Appointments 

G. Quinn Landers appointed Senior Vice President and Chief Claims Officer at The Andover Companies

The Andover Companies Appoints G. Quinn Landers Senior Vice President and Chief Claims Officer

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MA Division of Insurance Advertisements

Formal notice from the Commonwealth of Massachusetts Division of Insurance about amending Wesco Insurance Company’s foreign license, dated July 27, 2026.
Framed formal notice from Massachusetts Division of Insurance about amending a foreign license for AXA XL Insurance Company Americas, dated July 23, 2026.
Official Massachusetts Division of Insurance notice from Safeco Insurance of America about an amended Foreign Company License to transact Property & Casualty insurance; dated July 20, 2026.
Official certification: Commonwealth of Massachusetts, Division of Insurance, license amendment for First National Insurance Company of America, 225 Borthwick Ave, Portsmouth, NH, dated July 20, 2026.

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Interviews

From Nuptials, Tickets, and Taxes to Trusted Advisor: One Agency’s Unique Path to P&C Success

A Conversation with Evan Silverio, President & CEO of Silverio Insurance Group

Deland, Gibson Celebrates 125 Years: A Conversation with CEO Chip Gibson

The Fourth-Generation Family-Owned Agency is Based in Wellesley

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual | Agency Checklists

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual

Mr. Welch is CEO of Massachusetts-based Hospitality Insurance Group

Born and Bred in the Bay State: The Special Agent Story

Our Latest Agency Interview is with the Founder & President of Special Agent

A Conversation with Daniel C. Bridge – The 2023 Insurance Professional of the Year

Daniel Bridge is Board Chair, President, and CEO of Vermont Mutual Insurance Group

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Our latest Agency Interview is with Nadeen Vella, the founder and owner of a virtual scratch independent agency.

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InsurOp-Eds

Agency Checklists, MA Insurance News, Mass. Insurance News, Insurance Claims, How to make an insurance claim after a natural disaster

The REAL Customer Experience

By Bill Wilson

Massachusetts Auto damage appraiser news

InsurOp-Ed: My First Auto Claim In 50 Years

By Bill Wilson

Agency Checklists Massachusetts insurance event

InsurOp-Ed: How “Skills-Based Hiring” Could Transform The Insurance Industry

By AC Editor

The Paradigm Shift in AI: From Chatbots to Autonomous Agents

By Owen Gallagher

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In Memoriam

Gordon Elliott Taylor, longtime owner of the Blackmer Insurance Agency in Shelburne, Massachusetts, who served the local insurance community for decades.

In Memoriam: Gordon Elliott Taylor

William R Berkley founder of W R Berkley Corporation and leader in commercial insurance industry

W. R. Berkley Corporation Announces the Passing of Its Founder and Executive Chairman, William R. Berkley

Michael R Quinn longtime leader of Allan M Walker Insurance Agency in Taunton Massachusetts

Taunton Insurance Leader Michael R. Quinn Dies at 70

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