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When Limited Market Access Meets Surplus Lines: An E&O Problem

April 27, 2026 by Owen Gallagher

Massachusetts surplus lines placement and E&O risk documentation

Massachusetts producers face E&O risk when surplus lines placements lack documented diligent effort. A breakdown of BR-7, §168, and defensible file practices.

Verisk AI Study Finds Many Would Alter Image For Insurance Claim

March 31, 2026 by AC Editor

AI insurance fraud illustration showing manipulated claims and insurer detection challenges

A Verisk study finds AI-driven insurance fraud is increasing, with more consumers willing to manipulate claims and insurers struggling to detect altered documents and deepfakes.

A Statistical Illusion: Is Mass. Auto Insurance As Expensive As It Appears In The NAIC’s Report

March 23, 2026 by Owen Gallagher

The “Bundling” Mirage: Why Massachusetts Liability Data is Unique

U.S. Vehicle Thefts Experience Historic Decline

March 22, 2026 by AC Editor

Nationwide Prevention Efforts Yield Multi-Decade Low in 2025, NICB Reports

Senate approves bill addressing pet sales, access

March 20, 2026 by State House News Service

MA Insurance News, Agency Checklists

Bill Would Ban Retail Sale of Dogs, Cats, and Rabbits in Pet Shops

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Career News

Salem Five Insurance Services appointed Gregory Grintchenko as senior vice president of insurance sales to support the agency's continued growth strategy.

Salem Five Insurance Services Expands Leadership Team with Addition of Gregory Grintchenko

Gavin McPhail, Vice President and Chief Data Officer at Plymouth Rock Assurance.

Plymouth Rock Assurance Strengthens Leadership Team with Three Strategic Appointments 

G. Quinn Landers appointed Senior Vice President and Chief Claims Officer at The Andover Companies

The Andover Companies Appoints G. Quinn Landers Senior Vice President and Chief Claims Officer

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MA Division of Insurance Advertisements

Official Massachusetts Division of Insurance notice from Safeco Insurance of America about an amended Foreign Company License to transact Property & Casualty insurance; dated July 20, 2026.
Official certification: Commonwealth of Massachusetts, Division of Insurance, license amendment for First National Insurance Company of America, 225 Borthwick Ave, Portsmouth, NH, dated July 20, 2026.

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Interviews

From Nuptials, Tickets, and Taxes to Trusted Advisor: One Agency’s Unique Path to P&C Success

A Conversation with Evan Silverio, President & CEO of Silverio Insurance Group

Deland, Gibson Celebrates 125 Years: A Conversation with CEO Chip Gibson

The Fourth-Generation Family-Owned Agency is Based in Wellesley

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual | Agency Checklists

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual

Mr. Welch is CEO of Massachusetts-based Hospitality Insurance Group

Born and Bred in the Bay State: The Special Agent Story

Our Latest Agency Interview is with the Founder & President of Special Agent

A Conversation with Daniel C. Bridge – The 2023 Insurance Professional of the Year

Daniel Bridge is Board Chair, President, and CEO of Vermont Mutual Insurance Group

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Our latest Agency Interview is with Nadeen Vella, the founder and owner of a virtual scratch independent agency.

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InsurOp-Eds

InSurOp-Ed: In Claim Disputes, Disregard Case Law At Your Own Risk

InSurOp-Ed: In Claim Disputes, Disregard Case Law At Your Own Risk

By Bill Wilson

Surround Insurance's Kate Terry

Insur OpEd: Four Ways To Improve Your Agency’s Digital Image In No Time At All

By AC Editor

InsurOp-Ed: InsurTech Conferences – Hear No Evil, Speak No Evil, See No Evil

By Bill Wilson

Agency Checklists, MA Insurance News, Mass. Insurance News, Google, CapitalG, Investments in insurance innovation

InSurOp-Ed: The CGL Policy and Faulty Workmanship

By Bill Wilson

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In Memoriam

Gordon Elliott Taylor, longtime owner of the Blackmer Insurance Agency in Shelburne, Massachusetts, who served the local insurance community for decades.

In Memoriam: Gordon Elliott Taylor

William R Berkley founder of W R Berkley Corporation and leader in commercial insurance industry

W. R. Berkley Corporation Announces the Passing of Its Founder and Executive Chairman, William R. Berkley

Michael R Quinn longtime leader of Allan M Walker Insurance Agency in Taunton Massachusetts

Taunton Insurance Leader Michael R. Quinn Dies at 70

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