• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Contact Us
  • Sponsor An Email
  • Post A Job
  • Merger & Acquisition Services

Agency Checklists

Massachusetts Insurance News & Job Opportunities

You are here: Home / Insurance News | Massachusetts / Insurers | News / A.I.M. Mutual Takes the Lead in Workers’ Compensation Service Response

A.I.M. Mutual Takes the Lead in Workers’ Compensation Service Response

May 29, 2020 by Agency Checklists

Company Set to Launch New Specialty Market Programs

A.I.M. Mutual emerged as one of the first insurers to adapt its service structure and roll out premium relief programs for businesses hardest hit by virus outbreaks and mandatory closures. The company provides workers’ compensation insurance to more than 18,000 employers in New England.

As states now begin their gradual re-opening, A.I.M. Mutual plans to offer new, specialized programs for market segments, starting with the hospitality industry. Premium relief for policyholders has taken the form of deferred payments, extended plans, worker re-classifications and payroll adjustments, depending on the situation.

From the outset A.I.M. Mutual launched an integrated, highly responsive plan to reach all its stakeholders. With staff based remotely since mid-March, the company put new systems and procedures in place, ensuring that indemnity benefits and services to policyholders continued without interruption.

“We’ve been in a steady dialogue with the business and broker community throughout this crisis,” said Michael Standing, President and CEO. “We use ‘First we listen’ as our tagline; it’s the basis for our partnership. We heard what’s needed right now in the workers’ compensation space and responded.”

From the outset, the priority has been on services to injured workers, Standing said, and the company took immediate steps to ensure claim management and medical care programs remained at the highest levels.

“Our claim consultants have been working virtually, utilizing our new telemedicine program where appropriate, and providing excellent case management care,” he added.

At A.I.M. Mutual, workers’ compensation services—deemed essential–have been fully operational, modified to reflect state guidelines and safety protocols for staff and policyholders. Premium audits and injury prevention consults are taking place by phone or virtually, while the certified wellness team makes stress and coping tools available for companies to share with their employees. Claim reporting is actively monitored, with adjusters providing full investigation.

“We understand sectors of the business community, companies we insure, are facing unprecedented challenges,” Standing noted. “As their carrier, we’re committed to doing the right thing. It’s a partnership in the truest sense, and our policyholders can count on that.”

Print Friendly, PDF & Email

Filed Under: Insurers | News, News | Miscellaneous Tagged With: Agency Checklists, AIM Mutual, massachusetts insurance news, Workers Compensation Insurance in Massachusetts

Primary Sidebar

Sponsored

Sponsored

MA Division of Insurance Announcements

Latest Agency Sales

Salem Five Insurance Acquires Cavanaugh Insurance Agency

Insurance Agency Mergers & Acquisitions in Massachusetts | Q3-2022

More Agency Sales

Career News

Michael Percy Appointed To Concord Group Board of Directors

Michael Percy Appointed To Concord Group Board of Directors

Layoffs At Two Boston-Based Insurtechs

Layoffs At Two Boston-Based Insurtechs

Massachusetts insurance news, MA Insurance News, Mass. Commissioner of Insurance Gary Anderson, NAIC 2019 Appointments

NAIC Names Its 2023 Committee Leadership

View More Career News

In Memoriam

In Memoriam: Nancy L. Perocchi, 1937-2022

In Memoriam: Peter J. Nobile, Jr., 1931-2022

In Memoriam: Nancy Jane A. Vajcovec, 1947-2022 | Agency Checklists

In Memoriam: Nancy Jane A. Vajcovec, 1947-2022

CAR News

Outgoing Gov Baker Signs Catalytic Converter Bill on Way Out

Road Safety Analysts Put Mass. In “Danger” Zone

Final Look 2022: The Massachusetts Private Passenger Auto Insurance Marketplace

View More CAR News

Massachusetts Law Updates

Insured’s $2 Million Claim For Loss Prevention Costs Scuttled By The Supreme Judicial Court

A look at the Supreme Judicial Court of Massachusetts’ ruling on Ken’s Foods’ common law reimbursement claim.

An Insured’s Underpayment of Loss Lawsuit Over Brookline Building Backfires

The Appeals Court recently affirmed a decision in Anwar Faisal et al. v. United National Insurance Company that reminds one of the saying, “Be careful what you ask for. You may get it.” In this case, the insured sued to get more money on a property damage claim, asking the court to rule on his […]

Failed Foray Into Massachusetts Ends In A Lawsuit For New York Agency Over Its Producer’s Understanding of Salary v. Draw

A case in point about what can go wrong when an agency, its officers, and a producer being onboarded, come to loggerheads and litigation ensues.

Harvard College Sues Zurich to Overturn A Late Notice Denial of A $15 Million Policy Claim

Late Policy Notice to Zurich Leads To Harvard’s Loss of $15 Million in Coverage

Summary Judgement for Zurich effectively dismissed Harvard’s lawsuit by The Court.

More Mass. Law Updates

DOI News

Facts & Figures For New England Insurance Departments & Insurance Producers | 2023

Massachusetts Insurance Commissioner Honored for Exceptional Leadership

DOI: Insurance Companies Must Renew MA Appointments by October 14th

The 2022 Home Insurance Report Part III | Policy Numbers by Massachusetts County

View More DOI News

Insurance Fraud

Walmart Will Pay $500k For Its Failure To Follow Workers’ Comp. Prescription Pricing Procedures

Former Insurance Adjuster Indicted in Connection with Stealing Identities of Four Victims of Merrimack Valley Gas Explosions

Phony Pumpkin Assault Claim Gets 3 Years For Insurance Fraud

Edgartown Masonry Company Owner Indicted for Workers’ Compensation Fraud

More Insurance Fraud News

Footer

Agency Checklists

Contact us

14 Summer Street
Suite 102
Malden, MA 02148
617-598-3800

Advertise on Agency Checklists

We offer a variety of ways to get help promote your company or product.

Announcements
Email Sponsorships
Partnerships
Custom Collaborations

*Affiliate Disclosure

Please note that any of Agency Checklists’ articles might contain one or more affiliate links. This means that any subsequent purchase resulting from these links may result in a commission for us, but at no additional cost to you. For example, as an Amazon Associate, Agency Checklists earns a commission from all qualifying purchases. By working with affiliates we can continue to keep Agency Checklists subscription free. Thank you for your support.

SEARCH OUR SITE

Explore Our Archives

Copyright © 2023 · Agency Checklists · All rights reserved.

 

Loading Comments...