Insurance Bureau Conducts 435 Investigations on Behalf of ‘Mainers’
Insurance Superintendent Eric Cioppa announced today that more than $1.3 million was recovered for Maine consumers through investigations conducted by the Insurance Bureau’s consumer divisions in 2021.
The Consumer Health Care Division, which oversees health, life, long-term care, Medicare supplement, annuities and disability insurance, received 3,009 inquiries from consumers and 226 written complaints, resulting in $1,150,668 in recoveries.
The Property and Casualty Division, which oversees auto, homeowners and other types of property and liability insurance, handled 1,633 inquiries and 209 written complaints, resulting in $161,865 in recoveries.
Cases investigated each year by the Bureau involve a wide range of circumstances, ranging from complaints of improper billing, improper or delayed claims processing, improper denial of payment for medical treatment, and illegal insurance sales practices.
