The estimated number of independent agencies fell to 37,000 in 2026 from 39,000 in 2024, while AI use jumped to 46% and most agencies reported revenue growth.
Massachusetts Insurance News
Timely, insightful, and informational news for the Massachusetts insurance industry.
Big ‘I’ Survey: 87% Say Human Insurance Agent Still Matters
A new Big “I” survey finds 87% of consumers say having a dedicated insurance agent is important, while 61% are more likely to choose an agent using AI and other modern technology.
Massachusetts Barred His Phony Insurance In 2006. Now Kevin Kolenda Has Pleaded Guilty To Wire Fraud
Nearly 20 years after Massachusetts barred Kevin Kolenda from selling prize insurance without a license, the longtime operator of Hole-in-Won has pleaded guilty to federal wire fraud related to his prize insurance business.
Aon’s $17 Billion USI Deal Values Broker At About 6.5 Times Commissions And Fees
Aon’s $17 billion USI acquisition values the broker at about 6.5 times 2025 net commissions and fees and creates a $6.5 billion middle-market platform.
Mirrorless Technology Coming to Mass. in November
Beginning November 30, 2026, Massachusetts will allow certain commercial vehicles to replace traditional mirrors with federally approved digital camera monitoring systems, subject to RMV safety, inspection, maintenance and driver-training requirements.
