• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Contact Us
  • Post A Job

Agency Checklists

Massachusetts Insurance News & Job Opportunities

  • AC Interviews
  • Agency M&A
  • Career News
  • CAR News
  • DOI News
  • Coverage Cases
  • Innovation
  • InsurOp-Eds
  • AC Podcast
You are here: Home / Insurance Legal News & Analysis / Insurance Fraud News / Massachusetts Shares in $39.5 Million Multistate Settlement Agreement Over Insurance Company Data Breach

Massachusetts Shares in $39.5 Million Multistate Settlement Agreement Over Insurance Company Data Breach

October 6, 2020 by AC Editor

$1.4 Million Earmarked For The One Million+ Massachusetts Residents Affected


As part of a $39.5 million multistate settlement involving 44 states including Massachusetts, the Commonwealth will receive approximately $1.4 million from the national insurance company Anthem.

“Companies have a duty to protect our information, especially those entrusted with sensitive health information,” said AG Healey. “We are pleased this settlement will require Anthem to change its business practices and take steps to safeguard consumers’ private information going forward.” 

In the official announcement outlining the terms of the settlement agreement, Attorney General Maura Healey notes that more than a million Massachusetts residents were affected by the insurer’s 2014 data breach.

More than 79 million policyholders across the country were affected by the breach

According to the facts outlined in the assurance of discontinuance, in 2014, cyber attackers were able to infiltrate Anthem’s data network using a phishing email scheme. The phishing email which contained malware allowed the attackers to access the insurer’s data warehouse and to harvest the names, birth dates, Social Security numbers, healthcare identification numbers, home and email addresses, phone numbers, and employment information for approximately 79 million citizens, including approximately one million Massachusetts policyholders.

As a result of the settlement, the AG’s office asserts that Anthem has agreed to make significant business practice changes and to implement several improvements to its security processes, including: 

  • Implementation of a comprehensive information security program, including regular security reporting to the Board of Directors and prompt notice of significant security events to the CEO.
  • Specific security requirements with respect to segmentation, logging and monitoring, anti-virus maintenance, access controls and two-factor authentication, encryption, risk assessments, penetration testing, and employee training, among other requirements; and
  • Third-party security assessments and audits for three years, as well as a requirement that Anthem make its risk assessments available to a third-party assessor during that term.

Primary Sidebar

Job Board

MA Division of Insurance Advertisements

Massachusetts Division of Insurance notice about Oakwood Insurance Company's license to transact life, accident, and health insurance.
Massachusetts Division of Insurance notice to Samsung Fire and Marine Insurance about license amendment for property and casualty insurance in the Commonwealth, dated July 31, 2026.
Formal regulatory notice dated July 31, 2026 from Massachusetts Division of Insurance to R.V.I. America Insurance Company about amending its foreign license to transact property and casualty insurance in the Commonwealth of Massachusetts.

Search Our Archives Here

Career News

Quincy Mutual appointed Gerald F. Cox as president and chief executive officer following his tenure as CFO of Hiscox USA.

Quincy Mutual Announces New CEO

Salem Five Insurance Services appointed Gregory Grintchenko as senior vice president of insurance sales to support the agency's continued growth strategy.

Salem Five Insurance Services Expands Leadership Team with Addition of Gregory Grintchenko

Gavin McPhail, Vice President and Chief Data Officer at Plymouth Rock Assurance.

Plymouth Rock Assurance Strengthens Leadership Team with Three Strategic Appointments 

View All

Listen Now

Sponsor

Interviews

From Nuptials, Tickets, and Taxes to Trusted Advisor: One Agency’s Unique Path to P&C Success

A Conversation with Evan Silverio, President & CEO of Silverio Insurance Group

Deland, Gibson Celebrates 125 Years: A Conversation with CEO Chip Gibson

The Fourth-Generation Family-Owned Agency is Based in Wellesley

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual | Agency Checklists

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual

Mr. Welch is CEO of Massachusetts-based Hospitality Insurance Group

Born and Bred in the Bay State: The Special Agent Story

Our Latest Agency Interview is with the Founder & President of Special Agent

A Conversation with Daniel C. Bridge – The 2023 Insurance Professional of the Year

Daniel Bridge is Board Chair, President, and CEO of Vermont Mutual Insurance Group

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Our latest Agency Interview is with Nadeen Vella, the founder and owner of a virtual scratch independent agency.

View All

InsurOp-Eds

COVID-19 Business Interruption Claims | Massachusetts

May A Mass. Statute Bar COVID-19 Business Interruption Claims?

By Owen Gallagher

How Agents Can Ensure Home Improvement Projects Are Reflected Properly Within Their Clients’ Homeowners Policies

By Jim Hyatt

Agency Checklists, MA Insurance News, Mass. Insurance News, Insurance Claims, How to make an insurance claim after a natural disaster

The REAL Customer Experience

By Bill Wilson

InSurOp-Ed: Fried Chicken and Customer Loyalty

By Bill Wilson

View All

In Memoriam

Gordon Elliott Taylor, longtime owner of the Blackmer Insurance Agency in Shelburne, Massachusetts, who served the local insurance community for decades.

In Memoriam: Gordon Elliott Taylor

William R Berkley founder of W R Berkley Corporation and leader in commercial insurance industry

W. R. Berkley Corporation Announces the Passing of Its Founder and Executive Chairman, William R. Berkley

Michael R Quinn longtime leader of Allan M Walker Insurance Agency in Taunton Massachusetts

Taunton Insurance Leader Michael R. Quinn Dies at 70

Footer

Contact us

We offer a variety of ways to get help promote your company or product.

Announcements
Email Sponsorships
Partnerships
Custom Collaborations

*Affiliate Disclosure

Please note that any of Agency Checklists’ articles might contain one or more affiliate links. This means that any subsequent purchase resulting from these links may result in a commission for us, but at no additional cost to you. For example, as an Amazon Associate, Agency Checklists earns a commission from all qualifying purchases. By working with affiliates we can continue to keep Agency Checklists subscription free. Thank you for your support.

Explore Our Archives

Copyright © 2026 · Agency Checklists · All rights reserved.