The former director of the Big I’s Virtual University discusses what the real customer experience is and the part that agents play in it.
Mass. Insurance News.
Malden Cleaning Company Owners Indicted For Workers’ Compensation Insurance Premium Fraud
The Defendants are alleged to have evaded thousands in workers’ compensation insurance premiums through the misclassification of its workers.
Insurtech-Premiums Primed To Surpass $400 Billion By 2023
A new survey from Juniper Research says Insurtech premiums will increase exponentially over the next lustrum.
Last, But Not Least: Equal Pay Lawsuit, Clearsurance & BitSight
This week’s column features items of interest involving the first lawsuit under the Equal Pay Law, BitSight’s impressive Series D funding results and Clearsurance’s new milestones.
Promotions, Appointments, & Accolades In The Massachusetts Insurance Industry
This week features hiring announcements from Norfolk & Dedham, the Concord Insurance Group, Arbella, ICNE, & The Dowd Insurance Agencies.