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Verisk: Hail Volatility And Aging Roofs Drive Higher Residential Roof Loss Severity

June 9, 2026 by Owen Gallagher

Roof replacement costs rose 33% in 2025, as wind and hail drive higher severity despite lower claims volume, according to Verisk.

Homeowner’Claims Satisfaction Improves Amid Shorter Repair Cycles

March 23, 2026 by AC Editor

One in Five Customers Surveyed Indicated Their Claims Experience was “Not Great’ However

Top Boiler & Machinery Insurers in Massachusetts & New England

January 4, 2026 by AC Editor

Massachusetts is the largest market for Boiler & Machinery Insurance in NE

Mass. RMV: Time to Return to In-Person Driver’s Ed

September 22, 2025 by AC Editor

In-Person Format Effective as of September 22nd

4th Look 2022: The Massachusetts Commercial Auto Insurance Marketplace

August 9, 2022 by AC Editor

Our bi-monthly look at the state of the commercial auto insurance marketplace in Massachusetts as of May 2022.

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Career News

Liberty Mutual construction insurance leadership focusing on large infrastructure and commercial projects

Liberty Mutual Insurance Appoints Amy Gross General Manager, North American Construction

Maine Bureau of Insurance leadership transition as Superintendent Robert Carey announces retirement

Maine Bureau of Insurance Announces Retirement of Superintendent Robert Carey

Arbella Insurance has appointed Jon Swartz as vice president and chief actuary.

Arbella Appoints New Vice President, Chief Actuary

Professional headshot of a smiling man in a blue suit against a dark gray background.

Jeffrey C. Johnston Named NAIC Chief Executive Officer 

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Interviews

From Nuptials, Tickets, and Taxes to Trusted Advisor: One Agency’s Unique Path to P&C Success

A Conversation with Evan Silverio, President & CEO of Silverio Insurance Group

Deland, Gibson Celebrates 125 Years: A Conversation with CEO Chip Gibson

The Fourth-Generation Family-Owned Agency is Based in Wellesley

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual | Agency Checklists

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual

Mr. Welch is CEO of Massachusetts-based Hospitality Insurance Group

Born and Bred in the Bay State: The Special Agent Story

Our Latest Agency Interview is with the Founder & President of Special Agent

A Conversation with Daniel C. Bridge – The 2023 Insurance Professional of the Year

Daniel Bridge is Board Chair, President, and CEO of Vermont Mutual Insurance Group

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Our latest Agency Interview is with Nadeen Vella, the founder and owner of a virtual scratch independent agency.

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InsurOp-Eds

InsurOp-Ed: Understanding The Insurance Supply Chain

By Peter MacDonald

Agency Checklists, MA Insurance News, Mass. Insurance News, MA Insurtech News, Insurtech Boston

Will State Insurance Regulations Take The Punch Bowl Away From The Insurtech Party?

By Owen Gallagher

Agency Checklists, MA Insurance News, Mass. Insurance News, Bill Wilson, Insurance Commentary

InSurOp-Ed: Beware Online COI Systems!

By Bill Wilson

How Agents Can Ensure Home Improvement Projects Are Reflected Properly Within Their Clients’ Homeowners Policies

By Jim Hyatt

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In Memoriam

Smiling older man with short hair wearing a black zip-front pullover, seated indoors at a table.

In Memoriam: Robert Pangione, 1935-2026

Mr. Haskell was a second-generation independent agent owner of the former Haskell Insurance Agency

In Memoriam: Patrick J. “P.J.” Haskell, 1966-2026

Mr. DeWolfe retired as Vice President of the Appleby & Wyman Insurance Agency

In Memoriam: Edward R. DeWolfe, 1940-2026

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