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MAIA

MAIA’s First Women’s Summit Draws 160 Insurance Professionals to Sold-Out Event

June 2, 2026 by AC Editor

Insurance professionals attend the inaugural MAIA Women's Summit in Milford, Massachusetts.

The Massachusetts Association of Insurance Agents hosted 160 insurance professionals at its inaugural Women’s Summit, a sold-out event focused on leadership development, networking and advancing women in the insurance industry.

Insurance Confuses Many Mass. Residents New Survey Says

June 1, 2026 by AC Editor

A MAIA survey found many Massachusetts residents are uncertain about flood insurance and homeowners coverage.

A new MAIA survey found many Massachusetts insurance consumers remain uncertain about flood coverage, homeowners insurance market changes, and other key policy provisions.

BayCoast Insurance Renews Prestigious Five Star Agency Designation

May 13, 2026 by AC Editor

BayCoast Insurance recognized as a MAIA Five Star Agency for operational excellence and customer service

BayCoast Insurance renews MAIA Five Star Agency designation, reflecting sustained excellence in operations, customer service, and agency performance.

Deland, Gibson Insurance Associates Renews Five Star Agency Designation

December 6, 2024 by AC Editor

DELAND, GIBSON INSURANCE ASSOCIATES RENEWS FIVE STAR AGENCY DESIGNATION

Deland, Gibson Insurance renews MAIA Five Star Agency designation, marking 25 years of excellence in customer service, leadership, and innovation.

The Big Event Turns 60: Facts, Figures & Photos From This Year’s Event

October 8, 2024 by AC Editor

This Year’s Groovy Theme Channeled the Sixties

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Liberty Mutual construction insurance leadership focusing on large infrastructure and commercial projects

Liberty Mutual Insurance Appoints Amy Gross General Manager, North American Construction

Maine Bureau of Insurance leadership transition as Superintendent Robert Carey announces retirement

Maine Bureau of Insurance Announces Retirement of Superintendent Robert Carey

Arbella Insurance has appointed Jon Swartz as vice president and chief actuary.

Arbella Appoints New Vice President, Chief Actuary

Professional headshot of a smiling man in a blue suit against a dark gray background.

Jeffrey C. Johnston Named NAIC Chief Executive Officer 

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Interviews

From Nuptials, Tickets, and Taxes to Trusted Advisor: One Agency’s Unique Path to P&C Success

A Conversation with Evan Silverio, President & CEO of Silverio Insurance Group

Deland, Gibson Celebrates 125 Years: A Conversation with CEO Chip Gibson

The Fourth-Generation Family-Owned Agency is Based in Wellesley

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual | Agency Checklists

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual

Mr. Welch is CEO of Massachusetts-based Hospitality Insurance Group

Born and Bred in the Bay State: The Special Agent Story

Our Latest Agency Interview is with the Founder & President of Special Agent

A Conversation with Daniel C. Bridge – The 2023 Insurance Professional of the Year

Daniel Bridge is Board Chair, President, and CEO of Vermont Mutual Insurance Group

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Our latest Agency Interview is with Nadeen Vella, the founder and owner of a virtual scratch independent agency.

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InsurOp-Eds

COVID-19 Business Interruption Claims | Massachusetts

May A Mass. Statute Bar COVID-19 Business Interruption Claims?

By Owen Gallagher

Agency Checklists, MA Insurance News, Mass. Insurance News, Big Data,MAIA, IntellAgents, Big Data Endeavor MAIA

InSurOp-Ed: Using “Big Data” to Make Unilateral Policy Coverage Changes

By Bill Wilson

Why Insurance Doesn't Cover the COVID-19 Pandemic

InsurOp-Ed: What Does “Direct Physical Loss Of Or Damage To Property” Mean?

By Bill Wilson

InSurOp-Ed: Fried Chicken and Customer Loyalty

By Bill Wilson

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In Memoriam

Smiling older man with short hair wearing a black zip-front pullover, seated indoors at a table.

In Memoriam: Robert Pangione, 1935-2026

Mr. Haskell was a second-generation independent agent owner of the former Haskell Insurance Agency

In Memoriam: Patrick J. “P.J.” Haskell, 1966-2026

Mr. DeWolfe retired as Vice President of the Appleby & Wyman Insurance Agency

In Memoriam: Edward R. DeWolfe, 1940-2026

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