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Bill Wilson

What is the Best Insurance Sales Channel, Direct or Agent-Assisted?

April 26, 2022 by Bill Wilson

I was reading this article in the latest edition of the Coverager email newsletter: “The Big Bet” This was excerpted from a 2004 Berkshire Hathaway annual report: “But a man named Leo Goodwin had an idea for an even more efficient auto insurer and, with a skimpy $200,000, started GEICO in 1936. Goodwin’s plan was to eliminate […]

InSurOp-Ed: The CGL Policy and Faulty Workmanship

April 12, 2022 by Bill Wilson

Agency Checklists, MA Insurance News, Mass. Insurance News, Google, CapitalG, Investments in insurance innovation

Bill Wilson answers a question about the purpose and scope of a CGL policy.

InSurOp-Ed: An Agent Call To Action: Underinsurance

March 15, 2022 by Bill Wilson

Agency Checklists, MA Insurance News, Mass. Insurance News, Insurance Claims, How to make an insurance claim after a natural disaster

The latest article from Mr. Wilson’s blog features a guest article from John Putnam, CPCU, a Colorado insurance consultant and former agent.

InSurOp-Ed: On Policyholder Attorneys and Public Adjusters

January 31, 2022 by Bill Wilson

This coming June marks the beginning of my 54th year in the insurance industry.

InSurOp-Ed: Another Cautionary Tale of Underinsurance

January 18, 2022 by Bill Wilson

InSurOp-Ed: Another Cautionary Tale of Underinsurance

The Colorado family that lost their home was insured by Liberty Mutual.

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Career News

Trucordia Appoints Roger Dunning as Head of East Platform

Trucordia Appoints Roger Dunning as Head of East Platform

Merchants Insurance Group Appoints Pete Walkup as Vice President, Head of Claims

Merchants Insurance Group Appoints Pete Walkup as Vice President, Head of Claims

Beacon Mutual Announces Retirement of President & CEO Brian J. Spero

Beacon Mutual Announces Retirement of President & CEO Brian J. Spero

SAN Group Welcomes Lynn Marcou as Agency Growth Coach

SAN Group Welcomes Lynn Marcou as Agency Growth Coach

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MA Division of Insurance Announcements

Interviews

From Nuptials, Tickets, and Taxes to Trusted Advisor: One Agency’s Unique Path to P&C Success

A Conversation with Evan Silverio, President & CEO of Silverio Insurance Group

Deland, Gibson Celebrates 125 Years: A Conversation with CEO Chip Gibson

The Fourth-Generation Family-Owned Agency is Based in Wellesley

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual | Agency Checklists

Talking with Richard Welch: Growth and Innovation at Hospitality Mutual

Mr. Welch is CEO of Massachusetts-based Hospitality Insurance Group

Born and Bred in the Bay State: The Special Agent Story

Our Latest Agency Interview is with the Founder & President of Special Agent

A Conversation with Daniel C. Bridge – The 2023 Insurance Professional of the Year

Daniel Bridge is Board Chair, President, and CEO of Vermont Mutual Insurance Group

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Making The Leap From Corporate to Entrepreneur: Nadeen Vella On Building NaVella Insurance From Scratch

Our latest Agency Interview is with Nadeen Vella, the founder and owner of a virtual scratch independent agency.

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InsurOp-Eds

Agency Checklists, MA Insurance News, Mass. Insurance News

InsurOp-Ed: Circular Definitions

By Bill Wilson

InsurOpEd: Starting A New Chapter in My Life

By Tara Philbin

How do You Create Customer Loyalty? Why Do Consumers Stay with a Particular Agent or Carrier for Years?

By Bill Wilson

InSurOp-Ed: In Claim Disputes, Disregard Case Law At Your Own Risk

InSurOp-Ed: In Claim Disputes, Disregard Case Law At Your Own Risk

By Bill Wilson

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In Memoriam

In Memoriam: J. Joseph Doran, 1930-2026

In Memoriam: J. Joseph Doran, 1930-2026

In Memoriam: Ronald A. “Ray” Lucas, 1936-2026

In Memoriam: Rudolph W. Christian, 1947-2025

Company News

NAIC Says 2026 Strategic Priorities Will Focus Leadership, Modernization, and Resilience

Reflecting Its Intense Transformation, Mapfre Debuts New Look for 2026

SIAA Fuels Next Wave of Growth Through New Strategic Partnership with Progressive

SIAA Fuels Next Wave of Growth Through New Strategic Partnership with Progressive

Ironpeak Continues to Reach New Heights

Ironpeak Continues to Reach New Heights

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